SonicWall Service/Support - 5 Year - Service - 24 x 7 - Technical
Specification
24x7 technical support coverage (round-the-clock)
5-year service term
Telephone, email, and web-based support channels
Software and firmware updates included
Hardware replacement (advance exchange/RMA)
Access to electronic support tools
Moderated discussion groups
SaaS/NSM management with reporting