SonicWall Service/Support - Extended Service - 1 Year - Service - 8 x 5 x Next Business Day - Carry-in - Exchange
Specification
Support Type: 8x5 (Monday-Friday, 8am-5pm local time)
Support Duration: 1 Year
Includes: Telephone, email, and web-based technical support
Includes: Software and firmware updates and upgrades
Includes: Hardware advance exchange/RMA services
Includes: Access to electronic support tools and knowledge base
Includes: Moderated discussion groups
Includes: SaaS/NSM On-Premise management with 7-day alerting
