SNTC-24X7X4 Cisco Catalyst 8500 Series 12-port SFP+
Specification
Service Type: SNTP 24x7x4 (24 hours a day, 7 days a week, 4-hour response)
Coverage: For Cisco Catalyst 8500L-8S4X Edge Platform (part number C8500L-8S4X)
Hardware Replacement: Within 4 hours from fault diagnosis
Software Support: Major and minor releases of Cisco IOS XE
TAC Access: 24x7 access to Cisco Technical Assistance Center
Extended Access: Extended access to Cisco.com