Cisco SmartNet 8x5xNBD support contract for Cisco CBS250 series networking equipment. Provides business hours fault reporting, next business day hardware replacement, and access to Cisco TAC.
Specification
8x5xNBD support level
Business hours fault reporting (8 hours/day, 5 days/week)
Hardware replacement by next business day
Access to Cisco Technical Assistance Center (TAC)
Major and minor software updates
Parts only - no onsite service
