Cisco SMARTnet support contract providing parts-only hardware replacement with 8x5 next-business-day service coverage for a CBS250 series switch, including software updates and access to Cisco Technical Assistance Center.
Specification
Service Type: SMARTnet parts-only
Support Level: 8x5xNBD (8 hours/day, 5 days/week, next-business-day replacement)
Hardware Coverage: Parts replacement only, advance replacement delivery next business day
Software Support: Major and maintenance releases of Cisco IOS
Technical Support: 24x7 access to Cisco TAC portal
Access to Cisco.com: Included
