Cisco SmartNet Standard support contract (8x5xNBD) for Cisco Business 110 Series switches, providing parts-only coverage with next-business-day hardware replacement, technical support via TAC, software updates, and SmartNet portal access.
Specification
Service Level: 8x5xNBD (next-business-day response)
Support Type: Parts only (no onsite engineer)
Hardware Replacement: Next business day advance replacement
Technical Support: 24/7 access to Cisco TAC
Software: Major and minor updates included
Coverage: Cisco Business 110 Series switches
SmartNet Portal: Device visibility and management tools included
