Cisco SMARTnet Extended Service contract offering 8x5x Next Business Day Exchange support for the ASA-IC-6GE-CU-B interface card. Provides fast technical support and flexible hardware coverage through the Cisco TAC.
Specification
Service Type: Extended SMARTnet
Support Hours: 8x5 (business hours)
Response Type: Next Business Day Exchange - Physical
Coverage: Hardware maintenance and parts replacement
Support Channel: Cisco TAC phone support