Cisco SmartNet OnSite support service providing 8x5xNBD (8 hours/day, 5 days/week, next business day response) with onsite engineer dispatch and hardware replacement for Catalyst 9105 series equipment.
Specification
Service Type: SmartNet OnSite
Support Hours: 8x5 (Monday-Friday, business hours)
Response Time: Next Business Day (NBD)
Onsite Support: Yes
Hardware Replacement: Advanced replacement included
Software Updates: Major and minor releases of Cisco IOS
TAC Access: 24x7 access to Cisco Technical Assistance Center
