Cisco SmartNet Onsite 8x5xNBD support contract for the Aironet 2802E-D-K9 access point, providing next-business-day onsite service with parts replacement and technical support. Includes access to Cisco Technical Assistance Center (TAC), software updates, and hardware replacement services.
Specification
Support Type: SmartNet Onsite
Service Level: 8x5xNBD (Next Business Day)
Hours: Monday-Friday 8am-5pm
Response: Next business day delivery of parts and/or engineer
Onsite: Yes, with field engineer included
Hardware Replacement: Advance replacement parts
Software Support: Major and minor OS updates
TAC Access: 24x7 access to Cisco Technical Assistance Center
Knowledge Base: Access to Cisco.com tools and resources
Device Covered: Cisco Aironet 2802E-D-K9 Access Point
For: 1 year coverage (annual contract)
