HPE 4Y TC Crit wDMR DL180 Gen10 SVC ProLiant DL180 Gen10 4 Year Tech Care Critical Hardware Only Support With Defective Media Retention
Specification
Service Type: Hardware-only support
Duration: 4 years
Support Level: Critical
Response Time: 15 minutes for severity 1 incidents (24x7)
Coverage: ProLiant DL180 Gen10
Defective Media Retention (DMR): Included
Support Channels: Telephone, chat, incident logging
