HPE 5Y TC Ess wCDMR DL160 Gen10 SVC ProLiant DL160 Gen10 5 Year Tech Care Essential Hardware Only Support With Comp Defective Matl Retention
Specification
5-year service term
Support for HPE ProLiant DL160 Gen10 servers
24/7 phone support with product specialists
Hardware-only coverage with Comprehensive Defective Material Retention (wCDMR)
15-minute response target for Severity 1 incidents
1-hour response target for other incidents
Tech Care Essential service level