HPE 3Y TC Bas wCDMR DL385 Gen10 SVC ProLiant DL385 Gen10 3 Year Tech Care Basic Hardware Only Support With Comp Defective Matl Retention
Specification
Service Type: Tech Care Basic (Hardware Only)
Duration: 3 Years
Support Model: Next Business Day (NBD) On-Site Response
Material Handling: Comprehensive Defective Material Retention (CDMR)
Coverage: ProLiant DL385 Gen10
Support Hours: 24x7 Phone Access
Incident Response: 15-min for Critical (24x7), 1-hour for other incidents
