HPE 5Y TC Bas wDMR DL560 Gen10 SVC ProLiant DL560 Gen10 5 Year Tech Care Basic Hardware Only Support With Defective Media Retention
Specification
Service Type: Hardware-only extended support agreement
Duration: 5 years
Covered Hardware: ProLiant DL560 Gen10
Response Time: Next business day (NBD)
Service Availability: 9 hours a day / 5 days a week
Coverage Includes: Defective Media Retention (DMR)
Parts & Labour: Included
Support Channel: Telephone, chat, incident logging
