HPE 2Y PW TC Ess wDMR DL360 Gen10 SVC ProLiant DL360 Gen10 2 Year PW Tech Care Essential Hardware Only Support With Defective Media Retention
Specification
Service Type: Post-Warranty Support
Coverage: 2 Years
Support Hours: 24x7
Applicable Hardware: ProLiant DL360 Gen10
Support Level: Tech Care Essential with Defective Media Retention (wDMR)
Response Time - Severity 1: 15 minutes
Response Time - Other: 1 hour
Support Channels: Telephone, chat, automated incident logging, moderated forums
Hardware-Only Support: Yes
