Service Type: Solution Support (SSSNT)
Support Hours: 8x5x (8 hours/day, 5 days/week)
Hardware Replacement: Next Business Day (NBD)
Coverage: Cisco Catalyst C8300-1N1S-6T and compatible models
TAC Access: 24x7 Cisco Technical Assistance Centre
Software: Major and maintenance releases of Cisco IOS
Online Resources: Extended access to cisco.com, knowledge library, OS downloads
