Cisco Solution Support Express 24x7x4 advanced hardware replacement service contract for Cisco Catalyst 3650-48FD-L switches, providing 24/7 fault reporting and 4-hour replacement delivery with software updates and TAC access.
Specification
Service Level: 24x7x4 Advanced Replacement
Hardware Replacement: Within 4 hours from fault diagnosis
Fault Reporting: 24 hours, 7 days a week
Software Support: Major and minor IOS updates
TAC Access: 24/7 access to Cisco Technical Assistance Center
Coverage: WS-C3650-48FD-L Catalyst 3650 48-port switches
