Cisco SmartNet support contract for the Nexus 93180YC-FX switch, providing onsite support with 2-hour response time (24x7x2), hardware replacement, software updates, and access to Cisco Technical Assistance Center.
Specification
Service Type: Cisco SmartNet Solution Support
Coverage: N9K-C93180YC-FX (Nexus 9300 with 48 x 1/10/25-Gbps SFP+ and 6 x 40/100-Gbps QSFP28 ports)
Support Hours: 24 hours a day, 7 days a week
Response Time: 2-hour onsite hardware replacement (24x7x2)
Software Support: Major and minor software updates and maintenance releases
TAC Access: 24x7 access to Cisco Technical Assistance Center
Contract Term: Annual (1 year)
