Cisco SmartNet Onsite 24x7x4 premium support contract for Firepower Management Center 1600 chassis, providing 24/7 fault reporting with 4-hour hardware replacement response and onsite engineer dispatch.
Specification
Support Contract - Annual
24 hours a day, 7 days a week fault reporting
4 hours hardware replacement response time
Onsite engineer dispatch included
Software support: major and maintenance releases
24x7 access to Cisco Technical Assistance Center (TAC)
Extended access to Cisco.com
Applicable to: Cisco FMC1600-K9