Cisco Smart Net Total Care (SNTC) 8x5xNBD service for Cisco ASR1000 Embedded platforms. Provides next-business-day delivery of advance replacement parts with parts-only coverage. Includes access to Cisco TAC experts and smart features providing real-time insights into installed base, contracts, and security alerts.</description>
<parameter name="specification">Service Type: Cisco Smart Net Total Care (SNTC)
Coverage: ASR1000 Embedded Services Module (ESP200)
Support Level: 8x5xNBD (8 hours, 5 days, Next Business Day)
Parts Delivery: Advanced replacement parts next business day
Service Channel: Parts only (no onsite labour)
Response Time: Next business day (request before 3pm depot time)
TAC Access: 24/7 Cisco Technical Assistance Centre
Software Updates: Included OS updates and patches
