Cisco SmartNet Onsite support service for Catalyst 9500-48Y4C-A offering 8x5 (business hours) coverage with next business day hardware replacement and 24x7 TAC access for software support, updates, and technical assistance.
Specification
Service Level: Onsite 8x5 NbD
Support Hours: 8 hours/day, 5 days/week
Hardware Replacement: Next Business Day
TAC Access: 24x7
Software Support: Major and maintenance releases
Designed for: Cisco Catalyst 9500-48Y4C-A
Includes: Cisco IOS updates, web knowledge base access, phone support