Cisco SMARTnet 24x7x2 hardware maintenance and support contract for the Catalyst 3550-48-SMI switch. Provides major and maintenance releases of Cisco IOS software, 24/7 access to Cisco TAC, and 2-hour hardware replacement response.
Specification
Support Type: Cisco SMARTnet 24x7x2
Base Device: Catalyst 3550-48-SMI (48-port 10/100 + 2x GBIC)
Response Time: 2 hours hardware replacement
Software Updates: Major and minor Cisco IOS releases
TAC Access: 24 hours/7 days per week
Service Duration: Per month (recurring)
