Hardware maintenance support contract providing 24/7 support with 2-hour response time per month for Cisco VG204 Analog Voice Gateway devices. This is a monthly recurring maintenance service licensing agreement.
Specification
Service Type: Hardware Maintenance Contract
Support Level: 24x7x2 (24 hours per day, 7 days per week, 2 hour response time)
Billing Period: Monthly
Supported Device: Cisco VG204 Analog Voice Gateway
Support includes: Hardware replacement, TAC technical support access
