Hardware maintenance service contract for Cisco MCS-7845-H2-ECS1 Media Convergence Server with 9x5x4 support terms (9 hours, 5 days per week, 4-hour response).
Service Type: Hardware Maintenance
Platform: Cisco MCS-7845-H2-ECS1 Media Convergence Server
Support Hours: 9x5 (9am-5pm, 5 days per week)
Response Time: 4 hours
Server Specifications (Hardware Base):
- 2 Rack Units (2RU)
- Dual Intel Xeon 5140 2.33-GHz processors
- Up to 32GB DDR2 SDRAM
- Four 146-GB SAS 2.5-inch hot-swap drives
- HP Smart Array P400 controller with 256MB cache
- RAID support
- Integrated Lights Out 2 (iLO2)