Cisco SMARTnet 24x7 hardware maintenance support contract for the IE-3000-4TC-E industrial Ethernet switch, providing major and minor software releases, 24/7 TAC access, and hardware replacement within 4 working hours.
Specification
24x7 hardware maintenance contract
Includes Cisco IOS software updates
24/7 access to Cisco Technical Assistance Center (TAC)
Hardware replacement within 4 working hours
Subject to fault identification by Cisco
For IE-3000-4TC-E industrial Ethernet switch