IBM X 440 24X7X2 hardware maintenance service offering for the eServer xSeries 440 server, providing 24 hours per day, 7 days per week support with 2-hour response time commitment.
Specification
Service level: 24x7x2 (24 hours/day, 7 days/week, 2-hour response)
Product: IBM eServer xSeries 440 maintenance
Service type: Hardware maintenance
Coverage: 24/7 with committed response time
