IBM X 3800 24x7x2 hardware maintenance service contract. This appears to be a maintenance service offering for IBM System x3800 servers with 24-hour, 7-day per week support and 2-hour response time.
Specification
Service type: Hardware maintenance
Support availability: 24x7 (24 hours per day, 7 days per week)
Response time: 2-hour response
Target system: IBM System x3800 server
Service contract product