IBM System x3650 M4 24x7x2-hour hardware maintenance service package. This is a warranty service upgrade offering that provides on-site repair service 24 hours per day, 7 days per week, with a 2-hour response commitment after remote problem determination.
Specification
Service Type: Hardware Maintenance
Response Time: 2 hours (after remote problem determination)
Coverage: 24 hours per day, 7 days per week
Applicable To: IBM System x3650 M4 server
Service Level: On-site repair commitment
