IBM X 326 hardware maintenance service offering. 24x7x2 designation suggests 24-hour, 7-day-a-week support with specific service level terms, but exact product specifications could not be verified from manufacturer or authoritative distributor sources.
Specification
Hardware maintenance service
Support availability: 24x7
Service tier: 2
Product line: IBM eServer/xSeries 326
Type: Maintenance contract/service offering