IBM eServer xSeries 205 hardware maintenance and support service. This is a legacy server support offering, likely representing 24/7 maintenance with 2-hour response time.
Specification
Legacy server support service
Covers IBM eServer xSeries 205 Type 8480
24-hour, 7-day service availability
2-hour response time service level
Hardware maintenance manual and troubleshooting documentation included
Field replaceable unit (FRU) procedures and parts listings
Diagnostic information and error code reference
