IBM BladeCenter HS23 hardware maintenance service package with 9x5 coverage (9 hours per day, 5 days per week) and 4-hour response time terms. This is a service agreement for the IBM BladeCenter HS23 blade server.
Specification
Service Type: Hardware Maintenance
Coverage: 9x5 (9 hours/day, 5 days/week, business hours)
Response Time: 4 hours
Platform: IBM BladeCenter HS23 (Types 7875, 1929)
Service Scope: On-site warranty maintenance and support
