Hardware maintenance service contract for Dell PowerEdge 6400 servers offering 24-hour, 7-days-per-week support with 2-hour response time. Billed on a monthly basis.
Specification
Service Level: 24x7x2 (24-hour service, 7 days per week, 2-hour response time)
Covered Equipment: Dell PowerEdge 6400 Server
Billing: Per month
Service Type: Hardware Maintenance Contract