Interactive hardware maintenance contract for network equipment with 24x7x2 support (24 hours per day, 7 days per week, 2-hour response time). Monthly recurring service for eligible hardware components.
Specification
Service Level: 24x7x2 (24 hours/day, 7 days/week, 2-hour response)
Billing: Monthly per-unit charge
Type: Hardware maintenance and support contract
Availability: Australia
