Interactive hardware maintenance service for Cisco 2811-SEC/K9 routers with 9x5x4 support level (9 hours, 5 days a week, 4-hour response time). Third-party maintenance contract providing technical support beyond manufacturer end-of-service dates.
Specification
Service Level: 9x5x4 (9 hours, 5 days, 4-hour response)
Equipment: Cisco 2811 Security Bundle Router
Support Type: Hardware maintenance contract
Service Provider: Interactive
