Cisco 2801-CCME/K9 hardware maintenance contract with 9x5x4 service level (9 hours/day, 5 days/week, 4-hour response time). This is a service and support agreement for the Cisco 2801 Integrated Services Router with CallManager Express functionality.
Specification
Service Level: 9x5x4 (9 hours/day, 5 days/week, 4-hour response)
Applies to: Cisco 2801-CCME/K9 Integrated Services Router
Type: Hardware Maintenance Contract
Includes: Hardware support and maintenance services
Duration: Per month
