Cisco SmartNet extended support service for SG550X series switches. Provides 8x5xNBD (Next Business Day) parts replacement service with 24/7 access to Cisco Technical Assistance Center, software updates, and proactive device diagnostics.
Specification
Service Type: SMARTnet Standard (Parts Only)
Coverage: 8 hours/day, 5 days/week (8x5)
Replacement: Next Business Day (NBD) advance replacement parts
Support: 24/7 access to Cisco TAC, software entitlements (major and minor releases)
Compatible with: SG550X Series Stackable Managed Switches
Includes: Online self-help resources, knowledge library, operating system downloads
No on-site engineer support included