Cisco SmartNet support service with parts-only coverage and 8x5 next-business-day response for hardware replacement. Provides technical support and advance replacement parts during standard business hours.
Specification
Service Type: SmartNet Standard (Parts Only)
Response Time: 8x5 Next Business Day (8 hours, 5 days/week)
Coverage: Hardware parts and replacement only
Support: Cisco Technical Assistance Center (TAC) access
Access: Business hours support with next-business-day part delivery
