Cisco SmartNet Standard support contract providing next-business-day advance replacement parts and expert technical support for Cisco small business networking equipment. Includes access to Cisco's Technical Assistance Center (TAC) with 8x5 business day callback service.
Specification
Support Level: 8x5xNBD (Next Business Day)
Service Type: Parts Only
Advance Replacement: Yes
Technical Support: Cisco TAC access
Coverage: Hardware replacement parts and technical assistance