Cisco SmartNet 8x5xNBD (Next Business Day) support contract for parts only, providing technical support and hardware replacement for Cisco SG350X-24P switches.
Specification
Support Type: SmartNet Standard (8x5xNBD)
Coverage: Parts only (no onsite service)
Fault Reporting: 8 hours a day, 5 days a week (business hours)
Hardware Replacement: Next business day delivery
Software Support: Major and maintenance releases
TAC Access: 24 x 7 access to Cisco Technical Assistance Center
Device: Cisco SG350X-24P-K9