Cisco SmartNet Standard support contract offering 8x5 next-business-day parts replacement for the Cisco SG250-18-K9-NA smart switch. Provides advance replacement parts coverage during business hours with parts shipped the next business day after a support request.
Specification
Service Type: SmartNet Standard
Support Level: 8x5xNBD (8 hours, 5 days per week, Next Business Day)
Coverage: Parts only (hardware advance replacement)
Compatibility: Cisco SG250-18-K9-NA Smart Switch (16-port Gigabit + 2-port SFP combo)
Response Time: Next business day advance replacement parts delivery
Hours: Monday-Friday, 8am-5pm (business hours)