Cisco SmartNet support contract providing next-business-day parts replacement coverage for Cisco networking equipment. This parts-only service operates 8 hours per day, 5 days per week.
Specification
Service Type: SmartNet Standard (SNT)
Coverage: Parts only (advance replacement parts)
Response Time: Next-business-day delivery
Support Hours: 8x5 (Monday–Friday, business hours)
Service Level: 8x5xNBD