Cisco SmartNet service agreement providing parts-only hardware replacement support with next-business-day advance replacement delivery. Standard 8x5 business hours support from Cisco's Technical Assistance Center.
Specification
Service Type: SmartNet Parts Only (CON-SNT prefix)
Response Time: Next-business-day (NBD)
Support Hours: 8x5 (Monday-Friday, business hours)
Coverage: Hardware advance replacement parts only
Device: Cisco Small Business Switch (SF3208 series)