Cisco SmartNet parts-only service contract with 8x5xNBD support level. Provides next-business-day advance replacement parts coverage for Cisco 16-port 10/100 desktop switches, including technical support and flexible hardware coverage via Cisco Technical Assistance Center.
Specification
Service Type: Parts Only
Support Level: 8x5xNBD (Next-Business-Day)
Coverage: Hardware replacement parts
Response Time: Next business day (if request received before 3pm depot time)
Hours: 8am-5pm, Monday-Friday
Device Type: 16-port 10/100 Desktop Switch
Support via Cisco Technical Assistance Center (TAC)
