Cisco SmartNet 8x5xNBD parts-only support contract for the SG250-10P switch, providing next-business-day replacement parts delivery during business hours (Monday-Friday, 8am-5pm) with access to Cisco's technical support resources.
Specification
SMARTnet Standard (8x5xNBD)
Next Business Day advance replacement parts
Business hours support (Mon-Fri, 8am-5pm)
No onsite engineer included
Software bug fix updates
Access to Cisco SMB TAC
Cisco Knowledge Base access
Annual contract