Cisco SmartNet Total Care support contract for the Firepower 4115 ASA security appliance (FPR4115-ASA-K9). Provides 8x5 coverage with next-business-day hardware replacement, software updates, and 24/7 technical assistance center access.
Specification
Support Hours: 8x5 (business hours)
Response Type: Parts-only (no on-site engineer)
Hardware Replacement: Next Business Day (NBD)
Software Support: Major and maintenance releases
TAC Access: 24/7 via Cisco Technical Assistance Center
Supported Device: Cisco Firepower 4115 ASA (FPR4115-ASA-K9)
Extended access to Cisco.com resources
