Cisco SmartNet Standard (8x5xNBD) support contract providing parts-only hardware coverage with next-business-day replacement for Cisco Business 140AC Access Point mesh extenders. Includes software updates and access to Cisco Technical Assistance Center (TAC).
Specification
Support Level: SMARTnet Standard 8x5xNBD (8 hours/day, 5 days/week)
Coverage Type: Parts Only - Hardware Replacement
Replacement: Next Business Day (advance replacement)
Software Support: Major and maintenance releases via IOS software
Technical Support: 24x7 access to Cisco TAC
Applicable to: Cisco Business 140AC Access Point mesh extenders (CBW14ACM)