Cisco SmartNet 1-year support agreement providing parts-only service with 8x5xNBD (next-business-day) hardware replacement, software updates, and unlimited access to Cisco Technical Assistance Centre for the CBS350-48FP-4X-EU managed network switch.
Specification
Service Type: Parts Only (Hardware Exchange)
Duration: 1 Year
Support Hours: 8x5xNBD (Monday-Friday, 09:00-17:00, next-business-day delivery)
Device: Cisco CBS350-48FP-4X-EU (48-port managed Ethernet switch)
Includes: Software updates/upgrades, Technical support, TAC access
Excludes: Onsite service, labor