Cisco SMARTnet Total Care Extended Service Agreement for CBS350-8FP-E-2G-EU managed switch with parts only, 8x5xNBD (8 hours/day, 5 days/week, next business day replacement) support including software updates and Cisco TAC access.
Specification
Service Type: Extended Service Agreement (Total Care)
Service Availability: 8 hours per day, 5 days per week
Replacement: Parts only - next business day
Software Support: Major and minor updates
TAC Access: 24x7
Designed For: CBS350-8FP-E-2G-EU