Cisco SmartNet support contract for Catalyst 9115AX Series access points providing 8 hours/5 days technical support with Next Business Day parts replacement. This parts-only option includes software updates and TAC access without on-site engineer deployment.
Specification
Support Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day)
Service Type: Parts Only (no on-site engineer)
Coverage: Cisco Catalyst 9115AX Series Access Points
Includes: Software updates, TAC access, hardware parts replacement