Cisco SMARTnet Total Care support contract for Catalyst 9105AX Series access points, offering 8x5 next business day hardware replacement, Cisco IOS software updates, and 24x7 access to Cisco Technical Support.
Specification
Support contract: Cisco SmartNet Total Care (SNTC)
Service level: 8x5 Next Business Day (NBD)
Hardware replacement: Next business day delivery
Fault reporting: 8 hours per day, 5 days per week
Includes Cisco IOS software major and minor updates
24x7 access to Cisco Technical Assistance Center (TAC)
Extended access to Cisco.com
For Cisco Catalyst 9105AX Series
