Service Type: SmartNet Total Care (SNTC) 8x5 Next Business Day
Support Coverage: Major and minor software releases
Technical Support: 24/7 access to Cisco Technical Assistance Center (TAC)
Hardware Replacement: Next Business Day (NBD) delivery
Support Hours: 8 hours/day, 5 days/week
Onsite Service: Not included
Extended Access: Cisco.com portal access
Compatible Device: Cisco Catalyst 9105AX Series